ARRIVAL AND WAITLIST POLICY
If you are not on the roof and checked in 4 minutes before the start of class, we will have to give your bike away to a ryder requesting a seat change or to a ryder on the waitlist.
If a class is full ONLINE, add yourself to the waitlist.
If a bike opens up, the person at the top of the list will fill the bike.
If you are more than 15 minutes late, you will not be able to attend the class.
There is a $10 fee for any participants that do not show for a reserved class. There are two ways to cancel your reservation prior to class: you may log in and cancel your class through your account; or you can respond to your confirmation email and/or email email@example.com to cancel PRIOR to your reserved class time.
Each RYDE member can bring one guest to experience a single free class; the same guest can only have a free RYDE once every six months. If it is a Birthday RYDE, the RYDER can celebrate by taking a class with any two or three guests that the birthday RYDER chooses!